CompleteMartialArts.com - The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail (Management of Innovation and Change Series)
![The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail (Management of Innovation and Change Series)]()
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List Price: $35.00
Our Price: $14.07
Your Save: $ 20.93 ( 60% )
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Manufacturer: Harvard Business School Press
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Average Customer Rating:  
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Binding: Hardcover
Dewey Decimal Number: 658
Format: Bargain Price
Label: Harvard Business School Press
Manufacturer: Harvard Business School Press
Number Of Items: 1
Number Of Pages: 225
Publication Date: 1997-06
Publisher: Harvard Business School Press
Studio: Harvard Business School Press
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Editorial Reviews:
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The Innovator's Dilemma takes the radical position that great companies can fail precisely because they excel at the commonly accepted practices of good management. It demonstrates why outstanding companies like Xerox, IBM, Sears, and DEC that had their competitive antennae up, listened astutely to customers, and invested aggressively in new technologies still lost their positions of market dominance. And it shows companies today how they can avoid a similar fate. Drawing on patterns of innovation in a variety of industries, the author argues that good business practices-such as focusing investments and technology on the most profitable products that are currently in high demand by the best customers-ultimately can weaken a great firm. He shows how truly important, breakthrough innovations, or disruptive technologies, are initially rejected by customers who cannot currently use them. This rejection can lead firms with strong customer focus to allow their most important innovations to languish. The fatal disability in these firms is their failure to create new markets and find new customers for these products of the future. As they unwittingly bypass opportunities, they open the door for more nimble, entrepreurial companies to catch the next great wave of industry growth. Many companies now face the innovator's dilemma. Keeping close to customers is critical for current success. But long-term growth and profit depend upon a very different managerial formula. This book will help managers see the changes that may be coming their way and show them how to respond for success.
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Spotlight customer reviews:
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Customer Rating:
Summary: every product manager must read this
Comment: OK, I admit, some of it can be a bit boring, especially the first couple of chapters. But the premise and his argument are great.
A product manager who has not read this book is not a product manager at all!
Customer Rating: 
Summary: unconvincing
Comment: This book analyzes why established successful companies repeatedly miss "less sensible" (to their own value network) innovations in the low-end "emerging" market and how products in the low end market eventually displace existing products in the entire market. The book does a comprehensive analysis of the phenomena.
However, I am not convinced with the analysis. People make wrong forecasts of trends and miss emerging markets for many reasons. New entrants fail in trial and error with this extremely high risk game. Does it make sense for an established company to maintain an independent unit for playing this high risk game at a considerable expense? Or should they be the follower and let small companies bear the initial high cost ? I don't think there is a clear answer like what the author has suggested.
There are some uncommon and incorrect use of technology terms (e.g. Java "protocol",computer "automated "design), which let you doubt the credibility and seriousness of the author. The writing is in fairly academic style with great clarity. But it can be repetitive in many places, revisiting the same materials.
Customer Rating:
Summary: Disrupt your competitors, not your customers!
Comment: With the Innovator's Dilemma, Clayton Christensen delivers a very powerful analysis of the role of innovation in gaining market leadership. The question raised is whether market leadership can be sustained through innovation alone. Indeed, the core of the Innovator's Dilemma illustrates how successful companies with established solutions, marquee customers and a valued brand keep being threatened and at time vanquished by start-ups. A recent example would be how established enterprise software vendors have been shaken up by disruptive startups: Remember Salesforce.com vs. Siebel Systems? Christensen addresses a difficult problem that most successful customer focused companies face. Precisely, because it is a formidable challenge for an established company to bring disrupting technology to its own installed base of customers.
Customer Rating:
Summary: Solves the Dilemma
Comment: This book is highly engaging and actionable and helps companies understand how innovation is powerful and long-lasting. I also recommend "Something Really New" which was just released as another powerful resource on innovation in companies. Something Really New: Three Simple Steps to Creating Truly Innovative Products
Customer Rating:
Summary: No Dilemma Here
Comment: It is the typical manager's nightmare. A startup with a powerful idea wipes out all the dominance your large ogranisation had. It can happen overnite and without warning.
How do you stop this nightmare from happening? Well, the answer could lie in The Innovator's Dilemma.
Kishore Dharmarajan
Author of Eightstorm: 8-Step Brainstorming for Innovative Managers
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