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Quicken Deluxe 2009
List Price: $59.95
Our Price: $48.49
Your Save: $ 11.46 ( 19% )
Availability: Usually ships in 24 hours
Manufacturer: Intuit, Inc.
Average Customer Rating: Average rating of 2.5/5Average rating of 2.5/5Average rating of 2.5/5Average rating of 2.5/5Average rating of 2.5/5

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Binding: CD-ROM
Brand: Intuit
EAN: 0028287019133
Feature: Bring all your personal finances together in one place
Format: CD-ROM
Is Autographed: 0
Is Memorabilia: 0
Label: Intuit, Inc.
Manufacturer: Intuit, Inc.
Model: 406483
Platform: Windows Vista
Publisher: Intuit, Inc.
Release Date: 2008-09-09
Studio: Intuit, Inc.

Features
Bring all your personal finances together in one place
Get a snapshot of monthly spending, set savings goals and track your progress
Never miss a bill— stay on top of bills due and paid
Connect to online banking and credit card accounts with one password (on services require Internet access and are subject to change)
Make tax time easier— capture all possible deductible expenses

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Editorial Reviews:

Quicken 2009 Deluxe Win CD Retail Small Package MIR.


Spotlight customer reviews:

Customer Rating: Average rating of 1/5Average rating of 1/5Average rating of 1/5Average rating of 1/5Average rating of 1/5
Summary: Crashes Continuously
Comment: The product continually crashes while attempting to download account transactions from online (at least with two very popular banks).

There is no error dialog or "sorry" message when the program crashes, it simply dies. This makes the program utterly useless when it comes to reconciling transactions online. I contacted Quicken about this and did not receive a response.

In searching for other people who may have the same problem with this application I've come across reports of severe memory leaks, although this problem may have been fixed in Update 3.
[...]

Did I mention the user interface is extremely ugly and unlike anything I've seen before?

Overall, I would not recommend buying this product at all. About the only saving grace the program has is that it comes with a 60-day money back guarantee that I'm sure many people will be taking advantage of.

Customer Rating: Average rating of 3/5Average rating of 3/5Average rating of 3/5Average rating of 3/5Average rating of 3/5
Summary: Very easy to use.
Comment: I purchase this product basically just to keep track of our spending and expenses. It is everything I hoped it would be and I found it very easy to use and understand.

Customer Rating: Average rating of 2/5Average rating of 2/5Average rating of 2/5Average rating of 2/5Average rating of 2/5
Summary: Unless previously committed to Quicken, look closely at open source such as GNU Cash ...
Comment: [This is actually my posted review for Quicken Deluxe 2008. The product couldn't have possibly improved since then ... ]

A forced/hostage upgrade from Quicken 2005. You "have" to upgrade since they've cut a deal with the financial institutions to cut off your online access with the institutions if you don't upgrade every three years. Just as found when I was hostage upgraded in 2005 from 2002, there's nothing more than a cosmetic face-lift, no meaningful fixes/improvements -- but there's even more problems.

* Product now will not connect properly to Fidelity; no problem under 2005.

* Took forever to figure out how to turn off a "reminder" function ... that kept reminding me to pay bills already scheduled to be paid using the auto-pay function. 2005 did the same thing and it's not been fixed.

*You can turn off the product registration nag screen ... if you Google to find out how. Product does not have to be registered to use it.

* Un-reconciles accounts six months back every once in a while. I've been assuming that's being caused by a few bytes of bad data that occasionally comes from the financial institutions ... that the Quicken people have not properly coded so as to filter out. This bug also surfaced in 2005. Two weeks into 2008, I've seen it again already.

* You can't turn off the "free update/revision" nag screen unless you take the update. No such nag screen in 2005.

* When connecting, the completion screen used to show which accounts had new transactions to match and had convenient buttons next to each to take you directly to the account. Gone in 2008. Now I have to look through every account each time to see where transactions might have been retrieved.

* Icons everywhere attempting to peddle other unwanted Quicken products. One of the 'product improvements' in 2008.

* Doesn't handle stock distributions correctly (since they were not actually paid for); keeps generating error messages when you enter the correct posting of no cost incurred. Same problem in 2005.

* Tricky screens/checkboxes/prompts that try to bait you into using/enrolling for QuickenDot services when you don't have to or need to. Users that did so now post complaints they can't undo it and that the QuickenDot server is constantly down, causing problems/delays when trying to connect to other accounts using a one-step update.

Yet another company that's grown totally complacent about product quality while wallowing in its assured-for-the-moment revenue stream. It will bite them hard in the long-run. Postings indicate similar complaining regarding the major competitor product, Microsoft Money. If history is any lesson, there's no reason to suspect that these software products will ever get better under these conditions. Some other product will have to steal their customer base before they wake up and smell the coffee.

If you are not already committed to either of those two products, take a good long look at open source software such as GNU Cash.

[Update April 15, 2008] Does now connect to Fidelity ... occasionally. When I opened the portfolio area today, the entire computer screen flashed with confusion and the product crashed. 2005 never once crashed. Still flashing but no subsequent crashes. Who knows what happened. Not me. Apparently not Quicken programmers either.

[Update July 12, 2008] Connects now more or less on regular basis. Software still flashes/flickers routinely. Also slow to load, apparently trying to read every single record into RAM, regardless of age. Pop-up screen this morning stating "We've noticed you are not downloading your current Quicken Visa/MasterCard transactions, click here to ..." I don't have one. Obviously a deceptive come-on intended to trick users into the application process for a Quicken credit card. Nice. Still constantly beg-screens me to take the lastest software update.

[Update October 18, 2008] Just downloaded this week's financial transactions and Quicken wiped out four months of reconciliation on one of my credit cards ... again. When Quicken goes under, I'm going to wear a pink tuxedo to the funeral.

Customer Rating: Average rating of 1/5Average rating of 1/5Average rating of 1/5Average rating of 1/5Average rating of 1/5
Summary: The screen flickering is still there
Comment: Since 2006 when Quicken's interface was redesigned to make it look more like the fancier Microsoft Money, it has been a pain to use it on any machine that has an nVidia video card (such as many Dell laptops). In their quest to make a stable financial application look like a Macintosh media player, Intuit ruined the lives of many users. Worst: they blame it on the users. Just do a quick search for "quicken flicker" on Google and you'll see what I'm talking about. The Quicken forum is loaded with horror stories dating back 3 years, and Intuit apparently still refuses to recognize that there's a problem.

I've been a Quicken user since 1998, and in the past couple of years I have been waiting for Intuit to fix this annoying problem. I'm now in my second Dell laptop, and the problem persists. With Quicken 2009, Intuit did the impossible: it made it worse. The screen takes nearly one second to redraw every time I do anything on the keyboard or mouse. Sometimes your mouse clicks are not recorded, and that's problematic. I ended up entering transactions on wrong accounts because my click to change account didn't do anything--the screen was too busy being redrawn for the 500th time.

Intuit's workarounds: disable your video card's acceleration, change your screen resolution, unplug your USB devices. All these suggestions assume that you don't do anything else with your computer. Why spend $$$ on a nice machine if you have to slow it down for Quicken to work? Intuit thinks their users buy PCs to be "Quicken Workstations" only.

Because of this, and because of the immense lack of useful tech support over the past 3 years, I am now making the move to Microsoft Money.

Customer Rating: Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5
Summary: Fine Update
Comment: I have used Quicken Deluxe for many years, with many updated versions. This one; Quicken Deluxe 2009 installed over my previous, Quicken Deluxe 2007 perfectly, with no problems at all. I currently use Microsoft XP. Quicken,first uninstalled my previous version, then installed the new version. It saved all of my data files, and updated them with no problems. I am not sure why some of the reviewers have had problems. Quicken also has email support, with a quick turn around for answers. I don't think you will have problems.


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